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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fendy Andujar

Fendy Andujar

September 24, 2024

5  out of  5
rating by Fendy Andujar
"I called to get a quote for a car insurance and was very satisfied with both the price I was given and the customer service I got from Melissa. She transferred me to Fernando Gallegos who made everything easier to switch my policy from another agency in not time. very friendly staff. I’ll definitely recommend this office."
Profile photo of Ángela Madrid Álvarez

Ángela Madrid Álvarez

September 24, 2024

5  out of  5
rating by Ángela Madrid Álvarez
"I highly recommend this office to all my friends and family. I had my card hacked and I forgot to update my new one for my insurance, but Melissa called me right on my due date to make sure I pay on time and don’t loose my insurance. So glad she did. This office is well organized and bilingual which is huge plus."
Profile photo of Luis Gomez

Luis Gomez

September 23, 2024

5  out of  5
rating by Luis Gomez
"Estoy muy contento con los servicios de state farm y los precios de mi Aseguransa. Muy recomendable! Hablé con Alexa sobre unas dudas y me pudo ayudar a resolver mis inquietudes."
Profile photo of Irvin Herrada Santos

Irvin Herrada Santos

September 23, 2024

5  out of  5
rating by Irvin Herrada Santos
"Estoy muy contento con esta agencia y trabajar con el equipo de Fernando Gallegos. He trabajado con Alexa y mi experiencia fue muy agradable. Tienen un excelente equipo en esta agencia."
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Alex Limón

September 21, 2024

5  out of  5
rating by Alex Limón
"Me encanta lo profesionales que son aquí en State Farm en Normandy Park. Muy recomendable para todos los que hablan español. Son excelentes con el servicio al cliente y siempre te ofrecen los mejores precios. Hablé por teléfono con Alexa, y fue muy amable; pudo dirigir mi llamada para que me atendieran rápidamente."
Profile photo of Lizette Valdez

Lizette Valdez

September 20, 2024

5  out of  5
rating by Lizette Valdez
"I’m very pleased with the services State Farm provided! Everything went smoothly, and I will definitely recommend Alexa to others."
Profile photo of Rebecca Castro

Rebecca Castro

September 20, 2024

5  out of  5
rating by Rebecca Castro
"Me encantó esta oficina, hablan inglés y español. Tuve la oportunidad de hablar con Alexa y fue muy amable. Recomiendo mucho la compañía de State Farm, pero en especial la de Normandy Park."
Profile photo of maria Gomez

maria Gomez

September 20, 2024

5  out of  5
rating by maria Gomez
"I am very satisfied with this company. I am insured with Fernando Gallegos at Normandy State Farm, and his team always maintains great communication to ensure I have the best policy. I have worked with Alexa and am very happy with her customer service."
Profile photo of Alejandro Gomez Torres

Alejandro Gomez Torres

September 20, 2024

5  out of  5
rating by Alejandro Gomez Torres
"Este negocio de seguros ofrece un servicio al cliente de alta calidad. Recibí una llamada de Alexa, y pudo explicarme una cotización de póliza de manera clara y detallada. Su atención y excelente servicio al cliente hicieron que la experiencia fuera sencilla y sin estrés. ¡Muy recomendable!"
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Joselyne

September 20, 2024

5  out of  5
rating by Joselyne
"I had a great experience with State Farm at Normandy Park. The team was welcoming and provided excellent customer service. Alexa was especially helpful, answering all my questions with a friendly attitude. I highly recommend them!"
Profile photo of Abdirahman moha

Abdirahman moha

May 8, 2024

5  out of  5
rating by Abdirahman moha
"Come and see the good service and helpful people I’m happy to join this agency farndando and I’m very proud when you come you will really appreciate and see"
We responded:
"Abdirahman thanks so much for the kind words! We work hard to meet expectations like yours, and we’re glad we were able to set you up with auto and renters insurance. "
Profile photo of David Garcia

David Garcia

May 7, 2024

5  out of  5
rating by David Garcia
"I was insured with State Farm for my personal vehicles and my commercial vehicles. Lesley S. Is great at customer service if she didn’t have the answer she’ll find someone to help. Lesley has great personality and is willing to go above and beyond to help customers out. Highly recommend State Farm in Normandy park."
We responded:
"David thank you for your feedback and review, Lesley is amazing and we are so pleased with your experience! "
Profile photo of Tyara Garcia

Tyara Garcia

May 6, 2024

5  out of  5
rating by Tyara Garcia
"If your having trouble with your insurance or are looking for a new coverage plan, I highly recommend talking with Lesley Sandoval !⭐️⭐️⭐️⭐️⭐️!!"
Profile photo of Andrea Grande

Andrea Grande

May 5, 2024

5  out of  5
rating by Andrea Grande
"I had a really good experience! I recommend this service 100%"
We responded:
"Andrea, thank you for sharing about your experience! It means a lot to our team :) We hope to continue helping you with your auto insurance for many years!"
Profile photo of Azu Mar

Azu Mar

May 1, 2024

5  out of  5
rating by Azu Mar
"Excellent customer service. Very helpful and knowledgeable. Spanish speakers huge plus."
We responded:
"Azu Mar thank you for the kind words! Our goal is to help all of our clients with their insurance needs in their preferred language. "
Profile photo of Carolina Decker

Carolina Decker

April 26, 2024

5  out of  5
rating by Carolina Decker
"I decided to switch to this office when I moved to the area in 2022. Best decision ever. Fernando and his team have always been very helpful and attentive to me and my family. 100% recommend this office to anyone looking for an upgrade."
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Victor Rivera cantu

April 26, 2024

5  out of  5
rating by Victor Rivera cantu
"Been a customer of this office for almost 3 years now and they have always been great. Customer service is top top. Thank you guys for the good work. 👏🏻"
We responded:
"Thanks so much, Victor! It’s been a pleasure working with your whole family on your car insurance! "
Profile photo of THANH NGUYEN

THANH NGUYEN

March 9, 2024

5  out of  5
rating by THANH NGUYEN
"They are super responsive to all questions, also gave great tips to help save money. Highly recommend to reach out to them."
We responded:
"Thanh thank you for your kind review! It is truly a pleasure to provide you with great customer service and the latest information on discounts to help you save money! "
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savannah shane

January 30, 2024

5  out of  5
rating by savannah shane
"Fernando and his team are truly the best! Very knowledgeable, friendly and provides the best prices. You couldn’t catch me switching over to a different agency!"
We responded:
"Hi Savannah, thank you for the review! My team and I are always here for when you need us :) "
Profile photo of Dunia Matamoros

Dunia Matamoros

November 22, 2023

5  out of  5
rating by Dunia Matamoros
"Very helpful with great service! Great prices and discounts on my insurance !"
We responded:
"Thank you very much Dunia! Its a pleasure to help clients like you with all their insurance needs. "
Profile photo of Mira Romanets

Mira Romanets

September 20, 2023

5  out of  5
rating by Mira Romanets
"Fernando and his team are the premier agency in this area, in my opinion. He is a highly skilled and knowledgeable agent and a true professional, who goes above and beyond for his clients. Their customer service is top of industry standard, and they will build you the perfect policy, save you time and simplify the entire process for you. I would highly recommend this agency!"
We responded:
"Mira, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our clients and Iam thrilled you are happy with your experience :) "
Profile photo of Diana Escoto machuca

Diana Escoto machuca

August 22, 2023

5  out of  5
rating by Diana Escoto machuca
"Estoy muy contenta con el servicio que he recibido de esta oficina. Hace poco estuve involucrada en un accidente y Fernando me ayudó personalmente con todo el proceso."
We responded:
"Thank you Diana for the five-star review. We appreciate you taking the time to review our office! "
Profile photo of Sven Purkey

Sven Purkey

August 21, 2023

1  out of  5
rating by Sven Purkey
"Canceled insurance without notification, which caused an inconvenient lapse of coverage. This is illegal in the State of Washington and looking into legal recourse. Office had confusion on why it was canceled but it may be due to an event 1.5 years prior which we’re also unaware of. Shady, I’m surprised they have perfect 5 stars. How many ratings were manufactured for an algorithm boost. I hope people consider looking at this rating first before taking any of the others seriously. — Update: Below they entered a response. This claim is not true - Be aware if you read this review. Again they’ve canceled insurance unknowingly. There was no courtesy call or letters which could have rectified the issue. Payments were still being made until we completely switched away from this State Farm location. Please look elsewhere for insurance, this place is dishonest."
We responded:
"Sven, I am sorry for the inconvenience this caused. I apologize if you did not receive a courtesy call or email. Without going into specific details, this was triggered by an incident that occurred and State Farm sent a total of four letters on different dates requesting additional information. If you would like a copy of each letter, please do not hesitate to contact me. I will be conducting a full review of your feedback with my team to make sure we prevent situations like this from happening again. "
Profile photo of Jennifer Quintanilla

Jennifer Quintanilla

August 14, 2023

5  out of  5
rating by Jennifer Quintanilla
"Awesome Agency that offers great service. But if un able to insure customers have a referral available makes it so easy !"
We responded:
"Jennifer thank you for your five-star review of our service! We look forward to helping you with your insurance needs! :)"
Profile photo of Angy Elizabeth

Angy Elizabeth

August 10, 2023

5  out of  5
rating by Angy Elizabeth
"Great customer service and they are so helpful and friendly."